We're sorry to hear you've been a possible victim of a fraudulent or offensive user on our app. Please report this user through the letgo Android or iOS app so we can investigate further and take appropriate action.
· Go to the user's profile
· Tap the three dots in the upper right corner
· Select "Report User"
· Choose one of the reasons and add an optional comment
· Press send and we'll receive your report and look into it
Reporting is anonymous, so users you report will not know that you have reported them.
If you need information about a letgo user for a police investigation, send us an email to info@letgo.com and we will gladly cooperate by providing all relevant details. Please note we may take up to 72 hours to respond to your inquiry. Reports about fraudulent users must be made through the procedure detailed above.